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Five ways Alibaba is changing the face of retail

Essential Retail takes a look at the retail powerhouse that is Alibaba to understand how it is changing the face of retail forever. During Singles’ Day 2017, aka 11.11 – the world’s biggest online...

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Customer loyalty: Why retailers need to improve efforts

Essential Retail asks: Are loyalty cards past it? What should retailers do to keep hold of customers?Customer habits have changed; they are becoming more sophisticated and demand more from brands. And...

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Moonpig appoints Peter Donlon to CTO

Former Sainsbury’s development lead joins Moonpig as CTO. Moonpig has announced the appointment of Peter Donlon as chief technology officer (CTO). Donlon, who starts his new role in early December,...

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Comment: Crowdfunding Magic

Alexandra Komissarova, CEO and founder of Retail Magic, shares details on the company’s CrowdCube campaign. We know that our Magic technology is tremendously disruptive. Unlike all other technologies...

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Comment: Black Friday is no longer just one day

Alastair Lockhart, insight director at Savvy, takes a look at this year's Black Friday shopping event, which has developed into a weekend or week-long sales event. This year’s Black Friday event was...

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Big Interview: House of Fraser on becoming the next-gen department store

House of Fraser CIO Julian Burnett says IT chiefs must avoid a one-size-fits all approach when discussing with Essential Retail how the retailer intends to become the next-generation department store....

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MySale Group eyes growth with buy-now-pay-later tool

Online retailer and Cocosa parent company MySale Group is confident its business will grow in the coming year, supported by new investments in technology.Cocosa owner MySale Group is confident about...

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DIT partners with Newegg to promote UK tech brands in US

The UK’s Department for International Trade has announced a partnership with US online marketplace Newegg, which will help promote UK tech brands across the Atlantic.The UK’s Department for...

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JD Sports kits out all stores with new security technology

All JD Sports stores across Europe and Australia will use new anti-theft technology on garments, following the completion of a successful trial.Sports equipment retailer JD Sports has completed the...

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Amazon launches dedicated Australian site

Amazon officially launches its website and marketplace in Australia, promising constant innovation and “ever-improving customer service”.Australians woke up on Tuesday morning to news that online...

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BRC-KPMG: Black Friday increasingly an online retail event

November’s retail sales figures show the Black Friday period is increasingly being played out online by the UK’s retailers, as overall sales for the month edged up.Like-for-like UK retail sales...

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Comment: Switching sourcing markets will not solve retail´s margin issues

Dr Peter Rinnebach, MD at Kurt Salmon, part of Accenture Strategy, argues how fast-fashion retailers need to create a long-term sourcing solution rather than simply switching sourcing markets to drive...

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How Heineken forecasts supermarket demand

Essential Retail chats to Heineken about how it has modernised its supply chain to improve forecasting models for its supermarket and bar clients.In recent years, Heineken has been using data to learn...

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Yoox Net-a-Porter supports coding initiative

Yoox Net-a-Porter commits to Hour of Code initiative. Yoox Net-a-Porter (YNAP) has announced its involvement in the Hour of Code initiative to promote computer programming skills. A number of...

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Andrew Murphy to become John Lewis CIO

Productivity director, Andrew Murphy, will become the next CIO of John Lewis.John Lewis has announced that Andrew Murphy will take on the role of CIO from February next year. Murphy, who is currently...

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Empowering the connected colleague

Essential Retail moderates a webinar, sponsored by Datalogic, which discusses how retailers can use technology to empower their in-store colleagues. In its latest webinar, Essential Retail was joined...

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Walmart to change name to reflect modern retail channels

Walmart has announced plans to change its legal name from Wal-Mart Stores Inc to Walmart Inc, reflecting retail’s evolution from shops to multiple sales channels.US retail powerhouse Walmart is...

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The White Company IT team hail successful Black Friday

The White Company has reported a record Black Friday weekend and Cyber Monday period, supported by a newly implemented eCommerce platform.The White Company experienced a 70% year-on-year volume...

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Payment Systems Regulator monitoring LINK ATM proposals

The Payment Systems Regulator says it is closely monitoring ATM provider LINK’s proposals to reduce its interchange fee, to ensure any potential move is in the interests of consumers.The Payment...

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Gatwick Airport passenger app part of new digital drive

Gatwick Airport has launched a one-stop-shop passenger mobile app, which includes flight updates, wayfinding information, and offers for food, drink and retail.Gatwick Airport is aiming to personalise...

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