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Estée Lauder creates Google Home app

Estée Lauder is using voice-enabled technology to engage with potential customers. Estée Lauder has collaborated with Google to create a beauty experience for Google Home. The brand will provide Google...

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Big Interview: Philips on the impact of Black Friday

Philips chats to Essential Retail about how Black Friday crossed the pond from the US and how it now impacts peak planning for the electronics brand. It’s impossible to ignore the hype surrounding the...

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Comment: Computers will soon be able to fix themselves – are IT departments...

Saemundur Haraldsson, postdoctoral research fellow, University of Stirling, Alexander Brownlee, senior research assistant, University of Stirling, & John R. Woodward, lecturer in computer science,...

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Five ways Walmart is taking on Amazon - part #4

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fourth part of the series, we look at how Walmart is innovating its payments offering.Amazon and Walmart are...

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Comment: Why it matters when big tech firms extend their power into media...

David Hesmondhalgh, professor of media, music and culture, University of Leeds, takes a look at the rise of media content being produced by technology companies. A major shift is taking place in global...

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Retail Ramble podcast: Lack of tech adoption

Essential Retail chats to Open 24 Seven and Brightpearl to discuss the lack of technology adoption in retail.Essential Retail sits down with Lee Adams, MD of Open 24 Seven, which operates two retail...

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Five ways Walmart is taking on Amazon - part #5

Essential Retail shares five ways Walmart is taking on the eCommerce giant Amazon. In the fifth part of the series, we look at how Walmart is leveraging its store network to solve fulfilment problems....

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Interview: What’s driving Co-op Food’s logistics team?

Co-op Food’s solutions specialist, Barry Morgan, explains the technology and processes involved in the retailer’s logistics transformation.Co-op Food is closing in on the completion of a major...

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Click & collect: The nightmare before Christmas

Christmas is coming and the queues at in-store collection desks will soon be lengthening. As click & collect continues to grow in popularity, how will retailers cope with the additional pressure on...

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Transformation plan pays off for Majestic Wine

Majestic Wine reveals a move into the black for its half-year financial results. Majestic Wine has reported a jump in pre-tax profit to £3.1 million over the 26 weeks ending October 2 2017, up from a...

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Comment: Beating the post-Christmas blues

Jill Ross, managing director in Accenture’s retail practice discusses how retailers can build customer loyalty through the festive season and beyond.Christmas can sometimes feel like a mixed blessing...

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Why Everything5Pounds works with start-ups

Budget e-tailer talks to Essential Retail about maximising efficiencies in a low margin business.Online-only retailer Everything5Pounds was born out of a chain of discount fashion stores seven years...

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Start-up Q&A: Iseult Ward, CEO and founder of FoodCloud

Essential Retail quizzes Iseult Ward, CEO and founder of FoodCloud, about her sustainable food business which connects surplus food with local charities. Tell us a little about your company and how you...

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Comment: Why openness must be the heart of the digital economy

Rufus Pollock, associate fellow at University of Cambridge, takes a look at why openness and not technology along should be the heart of the digital economy.When Johannes Gutenberg invented the...

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Arcadia revamps finance systems

Arcadia is overhauling its finance systems in a bid to use data to make smart decisions across the business. Arcadia has announced the modernisation of its finance systems, through a partnership with...

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Five ways Shop Direct is winning the mobile game

Sally-Anne Newson, customer experience and digital product director at Shop Direct, talks to Essential Retail about being early to mobile and not ducking major challengesShop Direct has transformed in...

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John Lewis invests in WeFiFo and Exaactly

John Lewis is investing £100,000 into two start-ups following the conclusion of its fourth JLab accelerator programme. John Lewis has announced a £100,000 investment into two start-ups – WeFiFo and...

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Ocado reveals partnership with Groupe Casino

Ocado finally reveals international deal with French grocer, Groupe Casino.Ocado has revealed it will be providing its Ocado Smart Platform to the French grocer Groupe Casino. The long-awaited...

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Join Essential Retail's webinar: Empowering the Connected Colleague

Sign up to join Essential Retail and Datalogic's webinar on empowering in-store colleagues using technology, featuring Dune and GS1. When UK shoppers were asked by PwC what was the most important...

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Comment: How shops use tricks to get you spending

Cathrine Jansson-Boyd, reader in consumer psychology at Anglia Ruskin University, shares the tricks retailers use to convince shoppers to part with their cash. In the business of shops and selling,...

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