Comment: How websites watch your every move and ignore privacy settings
Yijun Yu, senior lecturer, department of computing and communications at The Open University, looks at how third party tracking services used by businesses to monitor how users navigate websites could...
View ArticleCurrys PC World launches same-day delivery
Currys PC World is offering customers same-day delivery across the UK through a partnership with On The Dot. Currys PC World online shoppers can now receive their products on the same day. Customers...
View ArticleClik here to view.
Quarter of consumers planning Christmas Day online shop
Some 26% of consumers expect to do some online shopping on Christmas Day, according to new research from retail marketing agency Savvy.More than a quarter of UK consumers expect to conduct some online...
View ArticleHow can retailers protect themselves against cybersecurity threats?
Security breaches in retailers are nowadays a regular occurrence, but how can retailers prevent these from happening in 2018?In the middle of last November came the news that yet another retailer had...
View ArticleWhich retailer adverts rang consumers’ Christmas bells?
Amazon, Argos, Aldi, Morrisons and Marks & Spencer have been commended by consumers for their Christmas 2017 ads, but what’s giving them the edge and where could they have improved digitally?The...
View ArticleRetail Ramble podcast: Have a very Savvy Christmas
Are retailers ready for Christmas? Essential Retail chats to Savvy to find out on the latest episode of the Retail Ramble podcast.Essential Retail sits down with our regular Retail Ramble contributor,...
View ArticleComment: The most wonderful time of the year
Charles Maurice, senior associate at Stevens & Bolton LLP, takes a look at how retailers should use technology to make it through the seasonal period. It’s the most wonderful time of the year. Or...
View ArticleL’Occitane to replace homegrown eCommerce platform
Cosmetics brand L’Occitane is to upgrade its homegrown eCommerce platform to Salesforce Commerce Cloud, as it aims for a more personalised digital service in its local markets.L’Occitane is the latest...
View ArticleDunnhumby launches online reality show in US
Data science company Dunnhumby has launched an online reality show in the US, focusing on innovation in the food industry.The first episode of data science company Dunnhumby’s new online reality show,...
View ArticleComment: Are we seeing the revival of the physical store?
Kees Jacobs, consumer goods & retail lead, insights & data global practice at Capgemini takes a look at the top retail trends of 2018, including the future of the physical store. 2018 is an...
View ArticleSuperdrug owner AS Watson launches ground-breaking tech programme
Superdrug parent AS Watson announces new technology programme in an attempt to accelerate the group’s digital transformation and change the way its retailers work with tech suppliers.AS Watson Group,...
View ArticleDr Martens embarks on IT-led transformation programme
Dr Martens is undertaking a three-year IT-enabled business transformation programme, working alongside Hitachi Solutions EuropeDr Martens is set to embark on a new business transformation programme,...
View ArticleForget the yummy mummies, Waitrose targets the coupon queens
High-end supermarket uses POS till receipt tech to personalise in-store shopping.Personalised shopping is relatively straightforward online, with retailers quickly building up a view of customer habits...
View ArticleBuy It Direct: Five reasons to be cheerful about 2017
Essential Retail discusses Black Friday and tapping into agile retail to take on larger brands with Mark Kelly, marketing manager at Buyitdirect.co.uk1. Black Friday bonanza Black Friday 2017 was a...
View ArticleComment: How identity data is turning toxic for big companies
Bhargav Mitra, senior engineer, and Robert McCausland, R&D programme manager, at Queen’s University Belfast, examine the pressure of keeping customer data safe is causing headaches for businesses....
View ArticleOffice Depot goes into the cloud with Infor
Office Depot is improving its supply chain systems to become more agile. Office Depot is updating its global operations platform using cloud-based technology. The retailer has partnered with Infor to...
View ArticleComment: From instore to the DC – RFID is on the up
RFID has overcome the early hype to deliver real benefits for fashion retail. While many retailers are still evaluating their business cases and considering the cost of implementation the early...
View ArticleComment: Protecting an ‘aura of luxury’
Alan Hunt, senior associate, and Alicia Mietus, trainee solicitor, at law firm Lewis Silkin, take a look at a CJEU ruling impacting manufacturers that could restrict the sales of products through...
View ArticleInterview: Cote’s tech integration paves way for new loyalty play
Essential Retail speaks to Cote Restaurants’ chief financial officer, Strahan Wilson, to discuss the company’s new technology investment that will support a unique system for rewarding customer...
View ArticleClik here to view.
Cook Well: Why Waitrose launched a subscription food service
Waitrose describes how its new Cook Well subscription food service emotionally engages customers with the Waitrose brand. In the spring of 2017, Waitrose soft-launched a recipe box concept, trialling...
View Article