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Folli Follie Group crowdsources social content

Folli Follie is crowdsourcing user-generated content to improve the online customer journey. The Follie Follie Group (FF Group) has partnered with visual commerce platform, Photoslurp, to gather...

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Comment: Fulfilling the Christmas promise

Jacky Broomhead, engagement manager for apparel at supply chain standards organisation GS1 UK, looks ahead to see what's on the horizon for the fast-approaching peak Christmas retail season.Fulfilment...

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London Zoo weaves conservation and commerce with new online shop

The Zoological Society of London (ZSL) blends content and commerce with the launched on its new responsive online shop. ZSL London Zoo has unveiled its new eCommerce offering, with a content management...

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Shell Retail agrees new iPad point of sale deal

Selected Shell Retail sites around the world will serve customers with iPad-based point of sale technology following the fuel retailer's new deal with Revel Systems.Shell Retail will be using iPad...

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Sainsbury's details click & collect plans following Argos takeover

Sainsbury's has been planning click & collect expansion for some time, but last week's completion of the Argos acquisition means these collection points can have wider appeal.UK grocer Sainsbury's...

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Apple, Bluetooth headphones and the path to beacon uptake in retail

Apple's decision to remove the headphone jack from its latest range of iPhones may have left many customers flustered, but will this provide a new surge of users ready to connect to Bluetooth-enabled...

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Eagle Eye appoints former Tesco boss to CEO

Eagle Eye's non-executive chairman and former boss of Tesco US is appointed to CEO. Tim Mason, previously non-executive chairman of Eagle Eye, has been appointed to the role of CEO.Ā  Mason joined the...

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Net-a-Porter appoints Barneys digital boss to MD

Digital chief of Barneys New York, Matthew Woolsey, lands the role of managing director at Net-a-Porter.Net-a-Porter has appointed Matthew Woolsey to the role of managing director. Woolsey, who was...

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Comment: Robotics in the warehouse and keeping cynicism at bay

In his second article on future technology trends in the retail supply chain, Tim Waters, a managing director at Alvarez & Marsal, explains how he has turned from a robotics cynic into a robotics...

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RBTE 2017 Exhibitor Spotlight - Omnico

In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Steve Thomas, CTO at Omnico, and a foodie whose favourite...

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Retail Ramble podcast: Last-mile fulfilment

Essential Retail discusses Mercedes-Benz Vans partnering with a robotics start-up to solve the last-mile fulfilment crisis. In this weekā€™s episode of the Retail Ramble podcast, Essential Retail's...

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Morrisons to install hundreds of Amazon Lockers

Morrisons is planning to install the UK's largest collection of Amazon Lockers in its stores. Morrisons has announced its intension to install hundreds of Amazon Lockers in its supermarkets as part of...

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TOFS successfully completes largest IT systems upgrade

The Original Factory Shop (TOFS) announces the completion of its largest-ever IT systems upgrade, as it reveals strong annual growth.The Original Factory Shop (TOFS) has made progress on its strategic...

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Big interview: Booths IT & eCommerce director Andrew Rafferty

Underpinning Booths' internal 'best in town' strategy are a host of tech initiatives, revolving around business intelligence, mobile tech and staff comms. IT & eCommerce director, Andrew Rafferty,...

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Comment: Retail needs a pay-tech-focused community

Ben Fricke, commercial director of European Independent Purchasing Company, a non-for-profit organisation owned by Subway, calls for collaboration between retailers in the pay-tech space.Earlier this...

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Q&A with luxury start-up website The New Craftsmen

Essential Retail speaks to Mark Henderson, chairman of Gieves & Hawkes and co-founder of The New Craftsmen, an eCommerce network for luxury goods manufacturers. The New Craftsmen was set up in 2012...

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Gerry Weber debuts interactive fitting rooms in Germany

German fashion retailer Gerry Weber will feature touchscreen mirror technology in the newly designed interactive changing rooms at its flagship stores.Fashion retailer Gerry Weber's flagship stores in...

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Retailers ill-prepared for EU data protection regulations

The majority of retailers do not have a plan to respond to the EU's General Data Protection Regulation (GDPR), according to a survey.Over three-quarters (77%) of retail CIOsĀ are unprepared for the new...

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Charlotte Tilbury gains business insight from online reviews

Charlotte Tilbury is using Feefo to ensure it listens to its customers via online ratings and reviews. Charlotte Tilbury has partnered with Feefo to conduct its online ratings and reviews. The luxury...

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Five ways Dunelm is using tech to improve service

Dunelm announced its full-year results this week and underlined some ways it is using digital to support its wider plans to improve customer service and grow its store estate.Homewares retailer Dunelm...

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