Comment: Creating a productive retail store operation
Siobhán Géhin, MD of Kurt Salmon, part of Accenture Strategy, describes how retailers can up their game when it comes to in-store experience. The role of the store is changing. Most consumers engage...
View ArticleHeathrow uses AR to track footfall
Heathrow Airport is deploying family-friendly augmented reality (AR) games to improve customer experience and track footfall.Heathrow Airport has announced the launch of an exclusive Mr Men and Little...
View ArticleComment: Are Amazon competitors primed for success?
Stuart McClure, founder & CMO of Love the Sales, looks at the impact of Prime Day and how retailers can compete with the eCommerce giant. With the hype around Amazon Prime Day at a frenzy, many...
View ArticleIMRG explains... lifetime customer value
IMRG's editor, Andy Mulcahy, explains the concept of lifetime customer value in this short video.
View ArticleSunshine sends shoppers to the high street
Retail footfall in June benefits from early summer heatwave. Retail footfall in June increased 0.8% year-on-year, ahead of the three month average of 0.5%. High street footfall increased 0.9%, while...
View ArticleBig Interview: Ocado CTO on digital skills
Essential Retail speaks with Ocado's CTO, Paul Clarke, to hear his thoughts on the digital skills shortage facing the UK retail and technology industry.It’s a busy time for Ocado. Supermarket giant,...
View ArticleTravis Perkins upgrades inventory management
Travis Perkins has introduced a set of analytics tools which helps it decide which products to stock in which store.Travis Perkins has upgraded its inventory management by deploying analytics software...
View ArticleComment: Card payments are winning hands down but that’s not where the game ends
James Pepper, technical services director at Vista Retail Support, looks at the news of card payments overtaking cash in the UK for the first time ever. It’s no surprise the tipping point for card...
View ArticleCard surcharges to be banned
Rip-off card charges will be outlawed from January 2018.The government has announced that “rip-off” card surcharges will be banned from January 2018. New rules will mean additional card charges – which...
View ArticleGDPR: The threats and opportunities for retailers
GDPR is designed to give EU citizens greater control over their data. But with the compliance deadline around 300 days away, how do retailers need to prepare for this new set of regulations?The General...
View ArticleThe Taylor Review – a tailor-made approach for retailers
Karen Plumbley-Jones, managing associate at national law firm Bond Dickinson, explains how the Taylor Review could impact retailers if the government takes on the document's recommendations.The report...
View ArticleComment: Tech firms want to detect your emotions and expressions, but people...
Andrew McStay, reader in advertising and digital media at Bangor University, looks into how companies like Facebook and Apple are interested in tracking consumer emotions.As revealed in a patent...
View ArticleComment: Knowledge is power
Stuart Higgins, retail partner at LCP Consulting, looks at how many retailers are developing costly initiatives to stand out from competitors, but failing to talk to customers means they often focus on...
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Retailers need to talk to their customers, says research
Only 40% of retailers are talking to customers to understand their needs, claims a new report. While three-quarters of retailers know they need to focus on their customers to drive profitability, a new...
View ArticleSmashbox uses in-app eye-tracking technology
Smashbox Cosmetics is able to use insights gained from eye-tracking technology to improve its mobile app and effectively place advertisements. Smashbox Cosmetics is using eye-tracking technology within...
View ArticleAptos acquires TXT Retail
Aptos has announced it is buying TXT Retail.Aptos has entered into a definitive agreement to acquire TXT Retail, which will see the inventory management business improve its offering to omnichannel...
View ArticleSainsbury’s and Bosch launch community fridge
Sainsbury’s has teamed up with Bosch and food charity, Hubbub, to begin the roll out of community fridges across the UK.Sainsbury’s has partnered with Bosch and food charity, Hubbub, to create a...
View ArticleVIDEO: What our exhibitors thought of RBTE 2017
RBTE 2017 shares the thoughts of some of the retail technology companies who exhibited at the show earlier this year.Hear what our exhibitors thought of RBTE 2017, with insights from Retail Assist,...
View ArticleUnilever combines trade and marketing systems
Unilever has partnered with Accenture and Salesforce to streamline trade and marketing in the cloud. Unilever has signed a deal with Accenture to create a single system for trade and marketing...
View ArticleAstley Clarke increases international revenue by 367%
Astley Clarke upgrades its cross-border eCommerce proposition and sees significant improvements to revenue.Astley Clarke has increased its international revenue by 367% after partnering with Global-e...
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