Jamie Oliver Restaurant upgrades systems to improve CX
Jamie Oliver Restaurant Group partners with Box to improve food order preparation in its kitchens.The Jamie Oliver Restaurant Group has installed new kitchen display systems across its UK chains to...
View ArticleBluewater boosts 4G connectivity
Bluewater improves 4G mobile coverage for shoppers. Bluewater’s owner, Landsec, has partnered with Arqiva to deploy indoor 4G capabilities for retailers and shoppers. The partnership will look to...
View ArticleMillennials drive convenience shopping
Millennial shoppers' taste for convenience is driving the need for more varied fulfilment solutions, suggests new research.Millennnials are the driving force behind the demand for new grocery, takeaway...
View ArticleNew DC impacts Ocado’s half year profits
Ocado reports a dip in half year profits, while active customers top 600,000. Ocado has reported a 9.4% fall in pre-tax profits to £7.7million for the half year ending May 28 2017, blaming the opening...
View ArticleTesco shares eco-innovations
Tesco is opening up its eco-innovation initiatives to other organisations, as part of the Innovation Gateway group. Tesco has partnered with the Innovation Gateway to work with companies including...
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How Stylist is using content to sell beauty online
Winners of the Stylist magazine beauty awards are being showcased online with a direct link for readers to purchase. Stylist recently announced the winners of its esteemed annual beauty awards, Best...
View ArticleAmazon claims nearly 40% of eCommerce spend
Almost 40% of all online spend is conducted through Amazon, according to new research from Salmon.Digital juggernaut Amazon is undoubtedly changing the way consumers behave and shop online and this is...
View ArticleLovetheSales develops AI tech to speed up online merchandising
Lovethesales.com has created an artificial intelligence system to help it classify and categorise its product range at rapid speeds. Online retail sales aggregator LovetheSales.com has developed an...
View ArticleComment: How the Internet of Things can repair the customer connection to...
Emily de Courtenay Wellum, associate consultant at Capgemini Consulting, takes a look at how the Internet of Things could connect the customer’s in-store journey.The internet has forever altered the...
View ArticleConsumer spending drops to four-year low
Springtime consumer spending drops to lowest levels since Q3 2013, according to Visa.Consumer spending has dropped to its lowest since the third quarter of 2013. According to Visa’s Consumer Spending...
View ArticleComment: How supermarket surge pricing will work to keep shoppers sweet
Graham Kendall, professor of computer science and provost/CEO/PVC at University of Nottingham, takes a look at how supermarkets could soon surge price their products at the shelf edge.Shoppers are used...
View ArticleEstée Lauder combines AR with chatbots
Estée Lauder launches a chatbot to help customers find their ideal shade of lipstick.Estée Lauder has created a chatbot lipstick advisor which consumers can engage with via Facebook Messenger. The new...
View ArticleTesco rolls out contactless loyalty cards
Tesco is the first retailer in the UK to roll out a contactless loyalty card. Tesco has started introducing contactless loyalty cards to customers. After working with Thames Card Technology to redesign...
View ArticleJoules provides consistent brand experience with Yext
Joules is deploying a cloud-based solution which will help the retailer keep its online information up-to-date across the web.Joules has partnered with Yext to strengthen its digital presence by...
View ArticleComment: Amazon, brands & the war on counterfeits – a guide to protecting...
Henry Milas, associate at Stevens & Bolton LLP, takes a look at how retailers and brands can protect their trading rights on Amazon. Given its extensive media coverage, few of you will have let the...
View ArticleTesco CDO: “Legacy systems are a positive thing”
Tesco’s CDO describes how legacy is not always a bad thing, because if a retailer doesn’t have legacy systems, it probably means it is no longer in business.“Any organisation the size of Tesco, if...
View ArticleFeelunique launches subscription delivery
Online beauty shoppers can take advantage of unlimited next-day delivery for a yearly subscription charge. Feelunique has announced the launch of an unlimited delivery service. Following in the...
View ArticlePets at Home upgrades in-store iPads with IBM
Pets at Home installs IBM’s mobile-first iOS app to help convert customers in the store.Pets at Home has upgraded its fleet of in-store iPads with IBM’s Sales Assist iOS app. The iPads – or Pet Pads –...
View ArticleEE joins forces with Sainsbury’s Argos
EE is partnering with Sainsbury’s Argos to increase its retail estate by adding over 100 additional stores over the next two years. EE has announced it is increasing its fleet of stores by 116 through...
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Big Interview: EE on the importance of the physical store
As EE announces its 100-store partnership with Sainsbury’s Argos, the mobile retailer tells Essential Retail why the store isn’t dead, it is just evolving. In a challenging retail environment, you’d...
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