RBTE 2017: One Stop meets customer needs through smart use of retail space
Convenience retailer uses technology to put the right products in the right place.One Stop said it is using space optimisation technology to build a customer-centric retail strategy that helps deliver...
View ArticleTesco tests delivery robots
Tesco is reviewing a robot delivery trial following a partnership with Starship Technologies.Tesco has completed a “one-off trial” using a robot to deliver groceries to a customer’s home in London. The...
View ArticleClik here to view.
How UK retailers aim to engage and retain omnichannel customers
Anya Hindmarch and Dune Group were among the retailers to join Essential Retail and Manhattan Associates for an in-depth discussion on how best to serve the modern shopper.All retailers are on a...
View ArticleTrading into the Canadian eCommerce market – a sleeping giant?
Graeme Howe, MD of IMRG and MD of eCommerce Worldwide, takes a look at opportunities for retailers in the Canadian eCommerce market. When it comes to eCommerce, Canada is a sleeping giant that’s waking...
View ArticleWestfield partners with Uber
Westfield claims to be the first shopping centre to partner with Uber to create pick-up and drop-off points.Westfield has announced a collaboration with Uber to improve customer experience. The...
View ArticleFive retail technology tips from WAH Nails
Digitally savvy salon, WAH Nails, shares its tips for innovating on a budget and using technology to improve the store experience. Sharmadean Reid is the founder of London nail salon, WAH Nails, and as...
View ArticleRBTE 2017: Cosabella sales jump after diverting spend into AI
Lingerie brand Cosabella’s sales are surging after slashing marketing spend and its IT budget in favour of investing in artificial intelligence technology (AI).Guido Campello, chief executive at...
View ArticleComment: Beds and Sheds – a viable solution for retailers?
Howard Lupton, real estate partner at Stevens & Bolton LLP, examines the need for joint ventures between industrial and residential developers to keep up with the demand for warehousing and homes...
View ArticleComment: Clicks & bricks - keeping digital while going physical
Julia Poulter and Tom Merrick, from Lewis Silkin LLP, take a look at the challenges of omnichannel and what e-tailers should think of before turning to physical.The retail sector is in a state of...
View ArticleRetail sales slow online and on high street in May
Online sales of non-food products were up 4.3% year on year in May, but this represented the slowest annual growth since December 2012.A slowdown in overall UK non-food retail sales was mirrored online...
View ArticleeCommerce revenue grows 45% for Joseph Joseph
Joseph Joseph is reporting a 45% leap in online sales after it relaunches its eCommerce site.Homeware retailer, Joseph Joseph, has experienced a significant increase in eCommerce and mCommerce sales...
View ArticleAO.com improves overall losses
AO.com narrows group losses and celebrates UK profits.AO.com has reported a narrowing of its losses over the full-year period ending 31 March, thanks to strong performance in the UK. The electrical...
View ArticleRetail Ramble podcast: Store of the future
Essential Retail tackles the topic of the store of the future with IGD.Essential Retail sits down with IGD to discuss what the grocery store of the future might look like. Join us in this episode of...
View ArticleClik here to view.
How Debenhams increases conversion with online reviews
Debenhams is using customer reviews and content to increase conversion and uplift sales. After an initial struggle convincing Debenhams to get on board with ratings and reviews, the retailers’ UX...
View ArticleComment: It’s a great time to be a customer – but at what cost to the retailer?
Jacky Broomhead, market development manager for apparel at supply chain standards organisation GS1 UK, explains why it’s more important than ever for retailers to understand customer needs before...
View ArticleHow Adidas shares insights across the business
Adidas is using Tableau’s management dashboards to share eCommerce insights right across the business. Adidas is using Tableau’s management dashboards to share detailed business insights regarding its...
View ArticleCEOs know the importance of digital transformation, says KPMG
KPMG and Samsung describe how businesses know they need to transform, but now need to really apply their digital transformation knowledge. “Digital needs to move out of Shoreditch,” Adrian Clamp, head...
View ArticleComment: Utilising apprentices in the retail industry to maintain...
Michael O’Flynn, sales & marketing director at Professional Academy, describes the importance of technological apprenticeships in the retail industry. Apprenticeships are evolving, from their...
View ArticleStore employees: The golden - and too often missed - opportunity
RSR research argues how retailers should be taking better care to upskill their employees.This is yet another piece to implore retailers to take the time and spend the money to train store employees....
View ArticleShop Direct: You have three seconds to make an impact on mobile
Shop Direct’s CIO describes how retailers have a mere three seconds to catch a consumer’s attention on small-screen mobile devices. “Gone are the days when retailers have an hour, 30 minutes or 30...
View Article