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Dune reports 82% sales increase from UGC

Dune is seeing a significant uplift in sales after integrating Instagram content on its eCommerce product pages.Dune London has reported an 82% increase in sales from products associated with online...

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Virtual reality is here to stay, says New Balance

New Balance describes how it believes virtual reality is the future of customer experience.New Balance is committed to virtual reality. “I think it’s very real,” Mary Halladay, global head of eCommerce...

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Is retail safe in the age of disruptive apps?

Adrian Hon, CEO of Six to Start and co-creator of Zombies, Run!, describes how all industries need to stay on their toes in an age of digital disruption. Welcome to the future, where a small piece of...

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Comment: Competition watchdog turns the spotlight on to eCommerce

Oliver Fairhurst, associate at Lewis Silkin LLP, takes a look at the European Commission’s report on competition in eCommerce.The European Commission has released its long-anticipated final report into...

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Join the largest gathering of Magento experts in Europe

Don’t miss MagentoLive UK 2017 in London this month.MagentoLive extends the best of the Magento Commerce experience – the power of an open commerce platform and an interconnected ecosystem. Join 800+...

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Comment: The analytics playbook of high growth merchants

Robert J. Moore, head of Magento business intelligence, shares tips for customer retention and increasing customer lifetime value.Today’s data-savvy retailers know how to squeeze the most valuable...

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Kurt Geiger steps up with Magento 2

Kurt Geiger chooses Magento 2 to drive overall online growth and fit the brand's personality.British fashion footwear retailer Kurt Geiger manages multiple fashion brands across various global...

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Majestic digital transformation “on track”

Majestic Wine is half-way through its digital transformation plan and after spending the last financial year prepping its back-end systems, it is ready to begin working on its new website and app....

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Big Interview: Liberty on growing eCommerce

Essential Retail chats to Liberty’s new director of eCommerce, Eric Fergusson, to learn how this heritage retailer is stretching the walls of its famous London department store using eCommerce. Six...

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Five ways mobile data capture makes seamless retail a reality

Scandit shares five key ways retailers can use mobile devices to capture data from product barcodes and use it as the foundation of seamless retail efforts.Mobile devices have become tools consumers...

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Amazon buys Whole Foods for $13.7bn

Amazon cements brick and mortar intentions by purchasing up-market grocer Whole Foods for $13.7 billion. Amazon has entered into a definitive merger agreement to purchase the up-market grocer Whole...

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Comment: The new retail landscape – omnichannel goes mobile

Marie Austenaa, head of identity business development at GSMA, takes a look at the benefits of using mobile to provide a personalised shopping experience.Is the high street really dead? Although it may...

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How Birkenstock went D2C with eCommerce

Birkenstock describes how it rolled out 20 eCommerce websites in less than 10 months, as it set its eyes on direct to consumer.A 200-year-old business, Birkenstock has always sold its famous sandals...

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Bonmarché to improve loyalty scheme

Bonmarché aims to improve its loyalty scheme over the next financial year, while concentrating on eCommerce after dropping eBay and Amazon stores.Bonmarché has said it wants to update its ‘Bonus Club’...

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Mr & Mrs Smith co-founder joins NOTHS board

The co-founder and CTO of Mr & Mrs Smith is joining the board of Not On The High Street.Not On The High Street has announced the appointment of technology entrepreneur, Tamara Lohan, to its board....

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Comment: The new power generation

Jill Ross, managing director in Accenture’s customer & channels practice for retail, lists seven ways retailers can woo Gen Z consumers.Recent years have seen retailers training their sights...

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Tesco grocery deliveries hit by IT outage

An IT glitch causes the cancellation of Tesco grocery deliveries.A number of Tesco customers have had their grocery deliveries cancelled, as an IT glitch impacted the retailer’s online shopping service...

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Pureplays should focus on eCommerce, says Peter Williams

Boohoo’s chairman and retail veteran, Peter Williams, says pureplays should focus their energy on eCommerce and not complicate strategies with physical stores.While a number of pureplays are opening...

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Retailers bet on loyalty and trust, says KPMG

KPMG research claims retail executives are putting customer trust and loyalty at the centre of their strategic decisions.Gaining consumer trust and loyalty is the key focus of retail executives, new...

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Over 25% of shoppers open to conversational commerce, says IGD

Over a quarter of shoppers are showing an interest in technology using voice and conversational messaging to make their grocery shopping easier.According to IGD, 28% of shoppers are interested in using...

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