Google highlights #comeshopwithme YouTube phenomenon
A number of everyday customers are videoing their shopping trips and uploading their experiences to YouTube.Google has pointed to a new YouTube phenomenon, called #comeshopwithme, where shoppers video...
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Introducing the RBTE Advisory Board
Retail technology leaders meet in Central London to discuss latest technology challenges.A number of leading UK retailers met as part of RBTE’s 2018 Advisory Board to talk openly about technology...
View ArticleMartech boom sets off arms race for retailers
The boom in increasingly sophisticated and diverse marketing technology (martech) has kicked off a scramble among retailers to stay at the cutting edge of the industry. Advertising and media...
View ArticleComment: Cybersecurity risks for eCommerce companies particularly in light of...
Bryony Long senior associate at Lewis Silkin LLP, takes a look at how the new GDPR rules will impact cybersecurity. Cybersecurity for e-tailers is now a c-suite level issue with the number of data...
View ArticleAce & Tate increases customer acquisition via physical stores
Online eyewear retailer, Ace & Tate, is finding the majority of its in-store shoppers are new to the brand after moving into physical retailing two years ago. European eyewear e-tailer, Ace &...
View ArticleAnalysis: Asos sales surge as it eyes global growth
Essential Retail takes a look at how the eCommerce fashion giant, Asos, plans to develop its supply chain and infrastructure in the coming year.Asos has reported a 33% rise in full-year sales to £1.92...
View ArticleComment: Poor product data is bad news for businesses and customer
Jim Dickson, head of grocery at standards organisation GS1 UK, argues that while poor product data is a problem for us all, there is a solution in the making.The customer is king. But keeping up with...
View ArticleEsso payment app rolls out with Tesco Clubcard feature
A total of 70 Esso-branded service stations in the UK are now accepting payments via the fuel brand’s mobile app.Esso is rolling out its mobile payments app across the UK, allowing users to pay for...
View ArticleComment: Making sense of the IoT opportunity
The ways in which the Internet of Things (IoT) will revolutionise business – and more specifically, supply chains – are myriad. IGD’s supply chain insight manager, Chris Irish, examines how creating...
View ArticleBig interview: Rodial skincare founder and CEO Maria Hatzistefanis
Maria Hatzistefanis, founder and CEO of skincare and make-up brand Rodial, on why Instagram Stories is perfect for her company and why she remains unconvinced by beauty mobile apps.Founder and CEO of...
View ArticleComment: Robo-retail vs. humanity at a price?
Rohit Talwar, Steve Wells, April Koury and Alexandra Whittington futurists from Fast Future examine two possible outcomes for the future of retail.Can human roles in retail survive the relentless march...
View ArticleHow brand giant Unilever uses consumer-generated content
Essential Retail takes a look at how Unilever engages with customers using CGC (consumer generated content).For a corporation as huge as Unilever - the firm has 400 brands and turned over €52.7 billion...
View ArticleDigital literacy skills must be on Budget agenda, says BRC
The British Retail Consortium calls for a Budget that supports consumer spending and helps encourage private sector investment, including addressing ways to improve digital literacy skills in...
View ArticleRetail Ramble podcast: Collaboration
Essential Retail talks about retail collaboration with retail experts from Criteo, IMRG and Coded Futures.Essential sits down with three industry experts to discuss how retailers need to collaborate in...
View ArticleThe Magic behind Farfetch’s ‘Connected Rail’
Humberto Moran, co-founder and CTO of Retail Magic, explains how the company’s ‘Connected Rail’ solution helps retailers understand their store customer behaviour in the way their websites already...
View ArticleComment: How store-based retailers can solve the innovation dilemma
Tony Stockil, MD at Javelin Group, part of Accenture Strategy, discusses how purpose, partnerships and acquisitions offer retailers the best path to innovation.The retail industry is in crisis. The...
View ArticleSpar launches mobile payments and loyalty app
Spar is partnering with Zapper to create a mobile payments and loyalty app.Spar has announced the arrival of its first loyalty app. The app allows customer to pay for their shopping and collect loyalty...
View ArticleCase study: Built – building supplies on demand
Built’s founder and MD, Nick Thomas, tells Essential Retail how he set up his retail start-up using Netsuite’s eCommerce platform for both online and in-store sales. The building trade is one of the...
View ArticleIs retail like Minority Report yet?
It is often said much of modern retail technology will enable experiences like those envisaged in the 2002 future-gazing film Minority Report. But what are those experiences and are we starting to see...
View ArticleThe Entertainer deploys Santa chatbot
The Entertainer partners with Red Ant to develop AI customer support online. The Entertainer has launched an AI-enabled chatbot which will offer help to customers shopping online for Christmas...
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