Retail Ramble podcast: Schuh on 360-imagery
Essential Retail travels to SpinMe’s studio in Cheltenham to learn about Schuh’s use of 360 product imagery online. Essential Retail heads to SpinMe’s studio in Cheltenham to learn about Schuh’s use of...
View ArticleAsos returns rate creates unique challenge for data scientists
The unique pattern of product returns at Asos created a significant challenge for the data scientists helping the retailer implement a new merchandising system.Data scientists working at Oracle Retail...
View ArticleStudy: Shoppers keen for element of control over automated grocery
The likes of Ocado and Tesco have shown the capability exists for automated grocery shopping replenishment, but Oracle’s latest research shows customers will embrace this type of service as long as an...
View ArticleComment: Having more, owning less - how to fight throwaway culture
Christine Cole, research fellow, architecture, design and the built environment at Nottingham Trent University, and Alex Gnanapragasam, research fellow in sustainable consumer behaviour at Nottingham...
View ArticlePoundland overhauls POS technology
Poundland is now offering customers self-service kiosks after an upgrade of its digital finance solutions. Poundland has speeded up the check-out process by deploying 1,400 NCR self-service kiosks. The...
View ArticleWhat is Asos’s clearance optimisation engine?
Asos is aiming for 95% sell-through with help from its newly developed clearance optimisation engine, which has been tailored to the needs of its merchandising team.Online fashion house Asos is...
View ArticleCX? Forget about the technology, says Ladbrokes
Ladbrokes Coral explains how throwing money at technology solutions is pointless without prior planning and a thorough understanding of the customer journey. Ladbrokes Coral is the UK’s biggest betting...
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Best tech at London Fashion Week 2017
Essential retail rounds up the best technology seen at London Fashion Week 2017. Each year at London Fashion Week retailers and brands turn to technology to generate hype, and this year was no...
View ArticleComment: Innovation spells the future for sustainable fashion
Lynda Petherick, managing director and UK&I Fashion lead at Accenture, tales a look at how the fashion industry can use technology to become more sustainable. The fashion world is waking up to the...
View ArticleComment: Growing role of AI in our lives is ‘too important to leave to men’
Wendy Hall, professor of computer science and director, web science institute at University of Southampton, encourages more woman to enter the world of computing and artificial intelligence. I must not...
View ArticleCamelot powers National Lottery with Hughes Europe
Camelot renews Hughes Europe contract to provide connectivity for the UK’s National Lottery sites across the UK. Camelot has renewed its contract with Hughes Europe to power the National Lottery until...
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Big Interview: Streamlining customer systems at Leica Camera
Essential Retail speaks to Helmut Heier, director at Leica Camera, to learn how the famous photography brand manages its customer service in a digital world. Leica is one of the most iconic photography...
View ArticleAsda and Co-op align supply chain data
Asda and the Co-op are working together to improve supply chain practices. Asda and the Co-op have announced a decision to align the sustainability data they request from suppliers to save time and...
View ArticleComment: Why you really should start your Christmas shopping now
Cathrine Jansson-Boyd, reader in consumer psychology at Anglia Ruskin University, shares some pre-Christmas shopping tips. It has begun. Shops are – already – starting to put out their Christmas...
View ArticleAsda unconvinced by same-day fulfilment
Asda says it isn’t seeing a great take up of its same-day fulfilment offering. Asda is not seeing a huge demand for same-day delivery, with most customers preferring to shop at a slightly slower pace....
View ArticleBoost online reputation to achieve better search rankings
Lettings agents, like retailers, face a battle for customer attention on the web; Reputation.com has four tips to improve their search ranking and online visibility.Business can enhance their chances...
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Store Tour: The San Fran tech gold rush
Karl McKeever, founder of Visual Thinking, takes us around San Francisco to show us three retailers who are using an array of in-store technology. San Francisco may be small in size, but it has always...
View ArticleWine reviews drive Majestic’s new website
Majestic’s plans for its product range to be influenced by online customer ratings and reviews.Majestic has revealed its new website will focus on customer wine ratings. The website, which went live...
View ArticleFirst UK profits for Made.com
Made.com reveals maiden UK profit in its 2016 annual results. Made.com has announced profitability in the UK for the first time. The e-tailer’s annual results ending 31 December 2016 revealed gross...
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How to turn your customers into brand champions
Download Reputation.com’s free whitepaper to learn more about utilising reviews from your customers to improve your reputation. Reputation.com helps large organisations with hundreds or thousands of...
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