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NRF 2018: Retail technology to banish the boredom

The technology on the NRF expo hall may not have looked too different to last year's event, but the capability of many of the solutions has ramped up considerably and has the potential to support...

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NRF 2018: 5 characteristics of the future retail supply chain

The journey from original product concept to reaching the customer must speed up for the good of the retail industry, says Li & Fung CEO Spencer Fung.The future retail supply chain will be defined...

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NRF 2018: Burger chain with AI, robotics and facial recognition on the side

Essential Retail checks out CaliBurger’s facial recognition technology at NRF 2018. Restaurant chain CaliBurger is set to roll out kiosks using facial recognition to speed up the signing in of...

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NRF 2018: Gap on how it chooses technology

Gap’s senior product manager for store experience, Brandon Panepinto, talks tech partnership strategy and how its using new tools to connect its teams.Fashion retailer Gap takes an open-minded approach...

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NRF 2018: Apple Pay VP on the rise of mobile

Jennifer Bailey, vice president of internet services at Apple Pay, spoke NRF delegates through the rise of the Apple Pay during her keynote session on Monday.Apple Pay’s vice president of internet...

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NRF 2018: How Hearst Magazines adapted for the digital revolution

Essential Retail learns how the publishing giant, Hearst, adapted its strategy in an age when print was thought to be dead.At NRF 2018 in NYC, Michael Clinton, president marketing and publishing...

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NRF 2018: This is only the beginning of voice commerce, says Google

Google describes its investment into voice technology, saying it will be as disruptive as mobile.Despite a twenty-year investment in voice search to date, Michael Haswell, Google’s director of global...

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NRF 2018 comment: A new era of retail intelligence

Vista Retail's James Pepper shares his thoughts on the top retail technology trends at NRF 2018.This week, the Javits centre in NYC hosted NRF 2018, welcoming over 36,000 attendees to its Retail’s Big...

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NRF 2018: Tommy Hilfiger on creating instant gratification

In the closing keynote of NRF 2018, the iconic Tommy Hilfiger shares how technology can deliver much-needed instant gratification for consumers. For almost 50 years, Tommy Hilfiger has been at the...

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NRF 2018: Panera Bread, Apple technology and a digital journey

Panera Bread’s CEO talks NRF 2018 delegates through the restaurant chain’s Apple-led digital journey, and why he knows the company’s technology investment is paying off.The CEO of US casual dining...

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NRF 2018: Future technologies impacting retail

Essential Retail gazes into the crystal ball that is the NRF 2018 show in NYC, to share the latest technologies which are likely to impact retail in the near future. There was no escaping the use of...

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Seb James to leave Dixons Carphone

In a shock start to the week, Dixons Carphone CEO, Seb James, has announced his departure from the retailer, with his replacement, Shop Direct boss Alex Baldock, joining in April.Dixons Carphone boss,...

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Retail Ramble podcast: Salesforce on NRF 2018 trends

Essential Retail speaks to Saleforce on the ground at NRF 2018 to get the low-down on the latest trends from the show. Essential Retail’s editor, Caroline Baldwin, chats to Rick Kenny, head of consumer...

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Comment: Is this the end of the qualitative marketer?

Anthony Fletcher, CEO of Graze, discusses, the importance of using data in product innovation.As a tech-led multichannel retailer of healthy snacks, Graze receives vast amounts of data from its direct...

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Missguided CTO talks AI, future retail jobs and today’s tech challenges

Missguided CTO John Allen explains how the young fashion brand is automating relationships between its data points, and how an increase in AI within retail might change job roles in the future.Many...

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NRF 2018: The tech is getting better all the time for retailers

There was a growing feeling at NRF 2018 that the technology now available to retailers is able to fix some real-life pain points today, as opposed to solving issues at some unspecified time in the...

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Tipping point for UK voice commerce

Voice and conversational commerce use in the UK is at a tipping point, says IMRG and Capgemini.Retailers need to prepare for an explosion of voice-generated sales, as UK consumers become more...

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Dollar Shave Club launches Old Street pop-up

Dollar Shave Club is giving UK consumers a taste of its subscription razor business through a three-day pop-up in London’s Old Street Station.Dollar Shave Club has announced a pop-up in London’s Old...

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Shell trials IBM’s instant checkout

Shell is trialling a RFID instant checkout solution from IBM which hopes to rival Amazon Go. Shell is the first retailer to have trialled a new checkout solution from IBM which hopes to rival Amazon...

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Asos continues growth trajectory

Same-day delivery and Try Before You Buy help increase Asos revenues. Sales at Asos have grown strongly over its first quarter ending 31 December. The eCommerce fashion giant has reported a 30%...

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