Comment: Brexit may be no bargain for UK retail
Mark Ackroyd, head of desk at Global Reach Partners, takes a look at the financial impact of Brexit on eCommerce for UK retailers.The fragility of the UK Government combined with the question mark...
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How to turn your customers into brand champions
Download Reputation.com’s free whitepaper to learn more about utilising reviews from your customers to improve your reputation. Reputation.com helps large organisations with hundreds or thousands of...
View ArticleVIDEO: What our visitors thought of RBTE 2017
RBTE 2017 shares the thoughts of some of its visitors who attended the show earlier this year.Watch this video to learn what our visitors thought of RBTE 2017. Hear from the likes of Boots, John Lewis...
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Asos embraces in-app visual search
Asos is rolling out visual search technology to its mobile applications.Asos has launched visual search functionality within its iOS app, with Android capabilities soon to follow. Customers can now...
View ArticleComment: Consumers demand new shopping experiences
Chris Donnelly, senior managing director & global retail lead at Accenture Strategy looks at how traditional retailers are under pressure to transform as UK consumers demand new shopping...
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Big Interview: New Balance on connecting the store and eCommerce
Essential Retail catches up with Mary Halladay, global head of eCommerce and omnichannel at New Balance, to learn how the brand is using technology to enhance the in-store and online experience....
View ArticleIMRG explains... Online reviews
IMRG's editor, Andy Mulcahy, takes a look at online reviews.
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Cashless is king: How retail is tapping into cashless spending
Toby Pickard, IGD’s senior innovations and trends analyst, gives an overview of the latest developments in cashless retailing and identifies a number of key trends and disruptors to which retailers and...
View ArticleBrand loyalty is a thing of the past, says research
New research from Salmon demonstrates how shoppers are prioritising convenience and speed over brand loyalty.Consumers are ditching their favourite brands in favour of speed and convenience, concluded...
View ArticleAlibaba continues drive to eliminate online counterfeiting
Alibaba Group unveils enhancements to its Intellectual Property Protection (IPP) Platform, as it uses technology to reduce online counterfeiting.Chinese eCommerce powerhouse Alibaba Group has annouced...
View ArticleComment: Is the high street really expected to fail in a digital-first world?
Paul Lewis, senior director of marketing at VoucherCodes, part of RetailMeNot, takes a look at the real future of the high street in a digital world. The high street has long been under scrutiny from...
View ArticleVIDEO: What our visitors thought of RDSE 2017
RDSE 2017 shares the thoughts of some of its visitors who attended the show earlier this year.Watch this video to learn what our visitors thought of RDSE 2017. Hear from the likes of Dixons Carphone,...
View Article5 ways retailers should respond to online reviews
Reputation.com describes five best practices to respond to online reviews. 1. Respond Quickly and Courteously When a customer says, “Thank you for your outstanding service” in a store or on the phone,...
View ArticleAmazon launches Instant Pickup
Amazon is launching glorified vending machines for snacking students in the US.Amazon has revealed its latest Prime fulfilment solution in the form of a two-minute pickup service. Amazon has launched...
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Big Interview: Shell Retail and the future of energy services
Essential Retail sits down with David Bunch, global VP of Shell Retail to learn how the mobility services provider is innovating its traditional petrol forecourt model using technology. When you think...
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Q&A with CMO of Navabi, Daniel Barker
Essential Retail sits down with Navabi’s CMO, Daniel Barker to learn why today’s retail marketers need to have a good grounding in technology. With a background in software engineering, and 20 years of...
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Comment: Using data visualisation to beat the call centre curse
Robert Laramee, associate professor and Richard Roberts, PhD candidate in data visualisation at Swansea University, take a look at how software can be used to sift through huge amounts of information...
View ArticleIMRG explains... Tablet sales
IMRG's editor, Andy Mulcahy, takes a look whether sales growth from tablet devices is over for online retailers?
View ArticleHow Tanger Outlets enhances online reputation
North American shopping centre group Tanger Outlets says Reputation.com helped boost its online presence and internal business processes.Tanger Factory Outlet Centers, a shopping centre group that...
View ArticleFeelunique reports record revenues
Feelunique’s annual revenue now exceeds £100 million. Feelunique has revealed record sales of £80 million for its financial year ending 31 March 2017, representing 27% year-on-year growth. The e-tailer...
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