Gant increases store dwell time with online music platform
Gant's in-store customers are shopping for longer since deploying a new music platform.Gant is using music to encourage consumers to stay shopping for longer in store. The fashion retailer reported...
View ArticleKingfisher ploughs on with IT and digital upgrades
Kingfisher reports increased sales and profits as it details the next steps in its transformation programme.Kingfisher – the parent company of B&Q and Screwfix – reported an 8.3% jump in adjusted...
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RBTE 2017 Exhibitor Spotlight - Bink
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Strictly Come Dancing fan and co-founder at Bink, Greg...
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RBTE 2017 Exhibitor Spotlight - ORQUEST
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from caramel frappuccino fan and co-founder & CEO at...
View ArticlePets at Home upgrades network to support in-store iPads
Pets at Home's network was struggling to cope with the roll out of its in-store iPads.Pets at Home has upgraded its in-store connectivity to improve iPad performance. Partnering with Claranet, the...
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RBTE 2017 Exhibitor Spotlight - HSO
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Beastie Boys fan and sales director at HSO, Greg Gormley....
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Q&A: RedBlack founder on reducing food waste in retail
Essential Retail chats to Jane Tyler, founder of the bakery software start-up, RedBlack, about technology to solve food waste and why the industry needs more female programmers. After studying computer...
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RBTE 2017 Exhibitor Spotlight - StoreForce
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Black Mirror fan and director at StoreForce, Chris Noble....
View ArticleComment: Retailers need to think like customers to meet delivery expectations
Trevor Stunden, eCommerce strategy manager at ZX Ventures, analyses the need for retailers to improve their last-mile fulfilment options.In a time of instant gratification where people are used to...
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Robots vs drones: The fight for the last mile
A plethora of delivery start-ups are coming up with multiple ways to reach retail customers. But how many will succeed in a market dominated by Amazon Prime?Drones and robots dispatching online...
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RTBE 2017 interview: La Redoute on international digital transformation
Essential Retail talks with Michael Truluck, chief executive of La Redoute International, about the company’s global expansion and digital transformation. La Redoute has come along way since being...
View ArticleComment: How traditional retailers can shine in Amazon Prime’s shadow
James Pepper, technical services director, at Vista Retail Support, suggests ways retailers can compete with the behemoth that is Amazon.Amazon may dominate the online marketplace, but there is one...
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RBTE 2017 Exhibitor Spotlight - Carving Labs
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Oasis fan and one of the founders at Carving Labs, Axel...
View ArticleWaitrose joins John Lewis start-up accelerator
Waitrose joins John Lewis on the look out for start-ups with disruptive retail technology innovations.Waitrose has joined John Lewis' start-up accelerator, JLab. The start-up programme, run in...
View ArticleLulu Guinness uses customer insights to impact media spend
Lulu Guiness partners with Acxiom to learn more about its customers and fans. The affordable luxury handbag brand, Lulu Guinness, was founded in the UK in 1989 and has struggled in recent years to keep...
View ArticleGame plans 20 more in-store gaming arenas
Game Digital in betting on in-store gaming as diminishing console hardware and physical software sales impact half-year trading. Game is planning to roll out its in-store gaming proposition to a...
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RBTE 2017 interview: JD Sports on its outdoor store strategy
Essential Retail speaks with Lee Bagnall, managing director of outdoor at JD Sports, to learn about the importance of stores for its Blacks and Millets fascias. Stores remain integral to the future of...
View ArticleComment: Companies struggle to keep up with ever more sophisticated phishing...
Emma Williams, research fellow at University of Bath, and Debi Ashenden, professor of cyber security at University of Portsmouth, take a look at how organisations can avoid falling victim to phishing...
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Tallink cruise ships introduces electronic shelf labels
Cruise ship owner, Tallink Grupp, deploys electronic shelf labels in duty-free stores on three of its ships.Tallink Grupp has invested in 19,000 electronic shelf labels for its duty-free retail stores...
View ArticleStarbucks trials mobile-only payments store
Starbucks is testing out a new mobile payments store at its Seattle headquarters, where customers won't be able to use cash or cards.Starbucks employees are being encouraged to test out a mobile-only...
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