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Eye on eCommerce: Accenture's retail boss on why the store isn't dead
Jill Standish, senior managing director for retail at Accenture, speaks to Essential Retail about how retailers need to up their game to keep customers in their stores. Despite consulting on digital...
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Karen Millen puts itself at heart of in-store tech innovation
Fashion retailer Karen Millen has been working with an array of tech companies to show other players in the industry how the in-store experience can be transformed via new hardware, software and...
View ArticleEE stores to host Chelsea v Arsenal live in virtual reality
As the retail and travel industries look to experiment with virtual reality (VR), mobile network EE has agreed to show this weekend's top Premier League football match in its stores using the...
View ArticleRetail Ramble podcast: Interview with Vouchercodes.co.uk
Essential Retail sits down with the general manager of VoucherCodes.co.uk, Claire Davenport, to discuss the changing face of customer loyalty and the move towards targeted marketing to consumers'...
View ArticleComment: Dual camera smartphones - the missing link that will bring augmented...
Jeffrey Ferguson, lecturer in pervasive and mobile computing at University of Westminster, takes a look at how new smartphones with two outward cameras will encourage the use of augmented reality....
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Webinar: National Living Wage provides retailers with food for thought
Listen to the discussion as Essential Retail editor Ben Sillitoe moderates a webinar on retail and the National Living Wage, featuring Majestic Wine, the British Retail Consortium and JDA...
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RBTE 2017 Exhibitor Spotlight - Cegid
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Samir Belkhayat, a director at Cegid and a man who...
View ArticleReport: UK fashion industry will require 60,000 new tech roles by 2020
Last week's London Fashion Week highlighted a range of ways designers are using new technology to go to market, but a new report warns the fashion industry currently has a tech skills gap.Some 60,000...
View ArticleAdidas invests in automation at new eCommerce DC
Adidas has chosen Knapp to provide the technology for its new Campus North eCommerce distribution centre in Germany, as the wider retail industry continues its warehouse automation journey.Global...
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RBTE 2017: What's on retailers' minds?
Most of what a retailer does should be centred around the customer and it no longer takes very long for a business's proposition and technology set to become outdated. Thoughts and observations from...
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RBTE 2017 Exhibitor Spotlight - Brother
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Matt Jones, a team leader at Brother and a man, who like...
View ArticleComment: Three start-ups, three themes
Start-ups have an uncanny knack of identifying a specific pain point and then trying to solve it. Siobhan Gehin, partner at Kurt Salmon, says retailers should take note.Retailers wishing to understand...
View ArticleVideo: Sonae's Pokemon Go reaction app
Sonae's head of IT and design, Nuno Miller, details how its Portuguese supermarket group, Continente, reacted positively to the Pokemon Go craze in a mere three days. Nuno Miller, head of IT and design...
View ArticleOcado CTO: IoT revolution to dwarf mobile's impact on business
Ocado CTO Paul Clarke says companies are asleep to the potential impact the Internet of Things revolution will have on their organisations. Its impact will dwarf the effect mobile tech had on business,...
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International expansion tips from retailers with experience
Essential Retail was in Paris earlier this week to hear how retailers, including Adidas, Mango and Menlook.com, have expanded their brands into new international territories.Essential Retail was at an...
View ArticleComment: How personalisation could be changing your identity online
Tanya Kant, lecturer in media and cultural studies at the University of Sussex, looks into personalising customer experience online. Wherever you go online, someone is trying to personalise your web...
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RBTE 2017 Exhibitor Spotlight - JDA
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Jason Shorrock, the Fitbit-loving, Americano-drinking VP...
View ArticleMore tech change at Asos but working conditions under scrutiny
Asos has refined its checkout process with the addition of a new address validation tool, but the new investment comes as the online fashion house's employee conditions are coming under increasing...
View ArticleComment: Consumers are both critics and creators
It's important to realise that delivering personalised products and services can provide benefits for businesses and consumers. Ben Perkins, head of consumer business research at Deloitte, has his...
View ArticleUK online grocery penetration at 6.9%
Online grocery market penetration in the UK is the third highest globally, behind only South Korea and Japan. The latest statistics from Kantar Worldpanel show the strength of UK grocery eCommerce.Some...
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