Comment: Big data adds new dimension to public spaces
Silvio Carta, senior lecturer and chair of the Design Research Group at University of Hertfordshire, discusses how citizens creating data are shaping what their surrounding public spaces look like....
View ArticleHow location technology can beak down channels in retail
Kantar Insight's VP of eCommerce and digital insights, Malcolm Pinkerton, takes a look at how location-based technologies can help create a frictionless shopper journey. Consumers see and shop the...
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Big interview: Hammerson's location-based loyalty app
Essential Retail catches up with Hammerson's group head of multichannel, Sophie Ross, to get an update on how the shopping centre firm is improving customer loyalty with its location-based mobile app....
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RBTE 2017 Exhibitor Spotlight - Grosvenor Technology
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Beatles fan and group marketing manager at Grosvenor...
View ArticleAmazon creates 5,000 UK jobs
Amazon is creating 5,000 full-time UK jobs, bringing its total British workforce to over 24,000. Amazon has announced plans to create over 5,000 full-time jobs this year. This hiring spree will take...
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Six predictions about BizOps, eCommerce, machine learning, and Amazon
SOASTA takes a look at the top retail technology trends the industry will be adopting this year. 1. We'll ALL be talking about BizOps The massive digital transformation we are in the middle of will...
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How to nail the eCommerce product page
Good Growth founder, James Hammersley, takes a look at how to create a visually engaging online product page which leads customers to convert rather than abandon.An online product page is the make of...
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Q&A: Archie Hewlett, founder of Duke & Dexter
Essential Retail speaks to British footwear retailer Duke & Dexter to learn about its approach to personalisation. Duke & Dexter founder, Archie Hewlett, shares the story of his three-year-old...
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Pizza Express launches chatbot for table bookings
Pizza Express is introducing a chatbot which allows customers to book a table via Facebook Messenger. Pizza Express has launched a Facebook Messenger chatbot, allowing customers to book a table at...
View ArticleComment: The design tricks that made the Nokia 3310 world-beating
Following rumours Nokia is planning to relaunch an updated version of the much-loved 3310 handset in the coming weeks, Becky Mallaband, lecturer in user-centred design at Aston University, takes a look...
View ArticleMasai appoints Fits Me to improve eCommerce
Scandinavian fashion retailer, Masai, is working with Fits Me to help customers choose the correct size and fit when shopping online.Masai Clothing Company is working with Fits Me to ensure customers...
View ArticleHotel Chocolat reports healthy half-year profits
Hotel Chocolat is enjoying a jump in profits and sales, driven by new stores and increased digital transactions.Hotel Chocolat has reported a pre-tax profit increase of 28% to £11.2 million. Revenue...
View ArticleCross-border eCommerce on the up despite Brexit
UK consumers are increasingly purchasing online from overseas, despite fears surrounding Brexit, new research from VoucherCodes.co.uk finds.British shoppers spent £7.7 billion online from overseas...
View ArticleAO boss steps down
AO CEO and founder, John Roberts, will be replaced by COO, Steve Caunce.AO World has announced its CEO and founder, John Roberts, is stepping down after nearly 17 years. Roberts created the online...
View ArticleRetailers struggle to make digital profitable, says research
CEOs are struggling to deliver a return on their investments from digital retailing initiatives, according to a survey. Only 3% of UK retail CEOs are making a profit from digitally transforming their...
View ArticleWill the chief digital officer still exist by 2020?
As more and more retailers claim to be on track with their digital transformation projects, Essential Retail asks whether the role of the chief digital officer (CDO) will be extinct by 2020.In the last...
View ArticleComment: How analytic insights can help retail profit margins
Simon Blosse, director in Accenture’s Retail Practice takes a look at how analytic insights can help retailers turn a profit in today's turbulent retail industry. In recent years, the UK retail...
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RBTE 2017 Exhibitor Spotlight - Soundtrack Your Brand
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Friends fan and head of sales - UK at Soundtrack Your...
View ArticleCo-op partners with ACI for new membership scheme
The Co-op's new membership scheme will use ACI's payment's technology to secure customer data. The Co-op's new loyalty programme, which encourages members to buy own-brand products and support local...
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Maplin's digital store contributes to double-digit growth
Maplin is rolling out a new smart store format after reporting a double-digital sales increase from the interactive design. Technology retailer Maplin has seen a double-digit sales increases from a new...
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