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Jobs to go as Tesco closes two distribution centres

Tesco has announced it will be making redundancies as it looks to simplify its distribution network and move DHL and Wincanton-run operations in house.The UK's largest grocer, Tesco, has announced some...

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Comment: Three more start-ups, three themes

Siobhan Gehin, managing director of Kurt Salmon, part of Accenture Strategy, looks at some retail tech-focused start-ups that have emerged from the company's innovation accelerator, XRC Labs.Retailers...

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Customers continue to turn to eCommerce for Christmas gifting

Christmas shoppers increasingly turned to online for their gift purchases in 2016.Christmas sales in December were aided by an increased propensity to buy gifts online, according to statistics from the...

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RBTE 2017 Exhibitor Spotlight - EllaFashion

In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Charlie's Angels fan and VP sales & projects at...

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Argos deploys real-time delivery solution

Argos has deployed a tool which will give customers real-time delivery information about their online orders. Argos has partnered with Microlise to deploy a tool which provides live visibility of...

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How the sharing economy is impacting retail

Essential Retail takes a look at the rise of the sharing economy and how this emerging socio-economic trend is impacting the retail industry. The UK is in the middle of a housing crisis. You've read it...

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Video interview: Dave Abbott, Dune

Essential Retail catches up with Dune Group's Dave Abbott to chat about the changing customer journey. Essential Retail editor, Ben Sillitoe, sits down with Dune’s omnichannel manager, Dave Abbott,...

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Special report: Cutting customer irritation & maintaining authenticity

Essential Retail and Hitachi Solutions hosted a retail breakfast roundtable debate on Cutting Customer Irritation, involving Tesco, Carpetright, Dune Group and Blackwell's. Here's your chance to...

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US Christmas sales: Conlumino figures

Research group Conlumino has released figures detailing retailer Christmas sales figures in the US. Retailers are having to work hard for their gains but the festive season was encouraging, says the...

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NRF 2017: What the retail industry is predicting

What retail technology will dominate this year's NRF? Essential Retail spoke to key UK retail experts before they jet off to NYC to hear their predictions. NRF 2017 is just around the corner and soon...

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Comment: M&S figures flatter to deceive as Christmas offered mixed fortunes...

Nottingham Trent University Business School research associate, Nelson Blackley, takes a look at M&S's recent results and the revival of its clothing sales.Marks & Spencer, the bellwether of...

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Retailers, online marketplaces and international strategy

Joe Tarragano, managing director of marketplace specialists We Are Pentagon Group, gives retailers the lowdown on the power of online marketplaces, ahead of the forthcoming Retail Without Borders...

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NRF 2017: Tech focus can help us recruit top talent - Macy's CEO

Macy's is downsizing its workforce this year, but the department store chain's CEO Terry Lundgren says a focus on technology and digital is helping the company recruit talented individuals at the same...

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NRF 2017: Uber calls for retailers to consider surge pricing

Retailers should consider introducing dynamic pricing to create better value for both customers and the retail industry.Over the last seven years, Uber has revolutionised the transportation industry....

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Verifone enables loyalty point payments at the POS

Verifone enables loyalty point payments at the POS.Shoppers who link their payment cards with third-party loyalty programmes will be able to pay for purchases using their points on Verifone POS...

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NRF 2017: GameStop talks of 'true power' of loyalty scheme

GameStop uses its loyalty scheme to help shape its future direction. The programme is not just for customer points or perks, says Mike Mauler, EVP & president for the retailer's international...

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NRF 2017: Five ways to keep your retail brand fresh, according to Richard...

Founder of the Virgin Group, Sir Richard Branson, shares five tips on how retailers should keep their brand fresh. Speaking at NRF 2017, Sir Richard Branson, founder of the 50-year-old Virgin Group...

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NRF 2017: Ingenico launches payment-enabled messaging bots

Ingenico Group's online and mobile commerce division is looking to provide eCommerce retailers with payment-enabled messaging bots. Payment company Ingenico Group's online and mobile commerce division...

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Comment: Why you might want to think twice about surrendering online privacy...

Carissa Véliz, DPhil candidate in Philosophy, Uehiro Centre for Practical Ethics at University of Oxford, details how it is inconvenient for consumers to keep their privacy. It is inconvenient to guard...

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NRF 2017: Target IT boss says retailers must narrow technology focus

Target's technology and digital officer, Mike McNamara, describes how he changed the retailer's attitude to technology. When Mike McNamara began his new role at Target 18 months ago, the chief...

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