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Comment: What's holding back 3D printing in fashion?

Danmei Sun, assistant professor of textile materials and engineering at Heriot-Watt University, looks into what is preventing the fashion industry from capitalising from the 3D printing revolution....

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Roundtable: What is the role of stores now?

M&S is closing stores, plenty of retailers are updating their estates and Amazon is moving into physical grocery in a unique way; stores are changing. Essential Retail teamed up with Manhattan...

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Dermalogica to deploy connected digital signage across UK estate

Dermalogica is working with Signagelive to deploy connected digital signage across its UK store estate.Skincare brand Dermalogica UK has rolled out smart digital signage across its store estate to...

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Loyalty needs to modernise to attract younger shoppers, says survey

While loyalty schemes are still popular, a new report reveals how younger shoppers are less likely to engage with traditional card-based reward platforms. Over 90% of UK consumers are signed up to a...

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BHS relaunches website in eight weeks

BHS is ensuring customers remember the high-street brand with a speedy website relaunch.BHS has relaunched its website in eight weeks in a bid to keep the brand on customers' minds. The new website was...

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Travis Perkins and Trainline welcome arrival of AWS UK data centres

Wickes owner Travis Perkins, rail information website Trainline and online fashion house Missguided are among the businesses set to utilise Amazon Web Services' UK data centres, announced today.Amazon...

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How fashion and beauty brands are using chat bots on Facebook

Estée Lauder, Burberry and TK Maxx share how they are using chat bots to engage with customers this Christmas.A number of brands and retailers are looking to implement chat bots to provide a better...

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Comment: How artificial intelligence is changing our Christmas shop

Rikke Duus, senior teaching fellow in marketing, UCL, and Mike Cooray, professor of practice, Hult International Business School, discuss how AI and conversational commerce is disrupting the way...

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The art of content and commerce

Essential Retail takes a look at the trend of incorporating content online in order to engage customers and sell more products. As an online magazine Essential Retail is clearly a fan of content. But...

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RBTE 2017 Exhibitor Spotlight - Unicomp

In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from La Foile fan and Unicomp sales manager, Dave Graham....

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Comment: Order-to-cash process, the lifeblood of any business

It's time to make the order-to-cash process more efficient, argues Ian Walters, engagement manager - retail/CPG at supply chain standards organisation GS1 UK.Let's imagine, you work as a buyer for a...

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M&M's World in London lights up window with digital signage

The M&M's World store in London's Leicester Square is showcasing a 3D computer animated digital projection in its window, as a way of marketing its brand to passers by. M&M's World in London's...

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PSR to tackle payment scam problem following super complaint

The Payment Systems Regulator has announced the start of an industry-wide campaign to tackle payment scams, following a super complaint from consumer watchdog Which?.The Payment Systems Regulator (PSR)...

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Superdry installs interactive smart mirror in Berlin flagship

Superdry reveals an interactive smart mirror at its Berlin flagship store, which encourages shoppers to digitally try on products.Superdry has installed an interactive smart mirror at its flagship...

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Retail technology view from the top: GS1 UK's Gary Lynch

GS1 UK is helping facilitate data standards collaboration between grocery retailers and their suppliers. CEO Gary Lynch says it could be a real winner in terms of cutting cost to serve as the sector...

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Blog: Virgin Trains Automatic Delay Repay

Essential Retail discusses the automatic refund policy from Virgin Trains.Processing a claim for a delayed or cancelled train is usually a laborious process, but Virgin Trains automatically refunds...

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RBTE 2017 Exhibitor Spotlight - Britannic Technologies

In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Earl Grey drinker and sales & marketing director at...

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Retail Ramble podcast: Catwalk commerce

Essential Retail takes a look at the various technologies impacting the fashion industry. In this week’s episode of the Retail Ramble, editor, Ben Sillitoe, and digital features editor, Caroline...

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The digital DNA of Generation Z

Founder of Shoppercentric, Danielle Pinnington, takes a look at the Generation Z shopper and what retailers should be doing to keep up digitally.A lot has already been written about millennials and...

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Retail technology view from the top: IBM's Harriet Green on AI

Essential Retail speaks to IBM's head of Watson, Internet of Things, commerce and education, Harriet Green. The former Thomas Cook CEO explains how artificial intelligence is revolutionising customer...

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