Clik here to view.
Shell trials IBM’s instant checkout
Shell is trialling a RFID instant checkout solution from IBM which hopes to rival Amazon Go. Shell is the first retailer to have trialled a new checkout solution from IBM which hopes to rival Amazon...
View ArticleAsos continues growth trajectory
Same-day delivery and Try Before You Buy help increase Asos revenues. Sales at Asos have grown strongly over its first quarter ending 31 December. The eCommerce fashion giant has reported a 30%...
View ArticleMastercard calls for biometric payments to be in place by 2019
Consumers paying with a Mastercard will be able to use biometrics to identify themselves next year, as the payments provider insists banks must offer biometric tools by April 2019. Mastercard has...
View ArticleAI, BI or BS: How TGI Fridays is using intelligent apps
US restaurant chain moves one step closer to a server-less future."I can, with great confidence, say at some point in the future people will be able to place orders without interacting with their...
View ArticleComment: People don’t trust AI – here’s how we can change that
Vyacheslav Polonski, researcher at University of Oxford, takes a look at why consumers aren’t quite ready to trust artificial intelligence. Artificial intelligence can already predict the future....
View ArticleClik here to view.
In-store CX: New Balance and Rituals
Essential Retail visits two stores in NYC, New Balance and Rituals, which demonstrate the importance of making the store a destination for shoppers.During our visit to NYC for the NRF 2018 Big Retail...
View ArticleStarbucks bets big on blockchain tech
Retailers are heading into a new age in which blockchain technology will produce a digital currency with a significant consumer applicationStarbucks is not preparing to launch its own digital currency,...
View ArticleMaplin adopts ‘buy now pay later’ service
Technology retailer Maplin is partnering with Klarna to offer its Pay Later and Slice It payment services.Maplin has announced it will offer a ‘buy now pay later’ service for customers. Maplin...
View ArticleSir Ian Cheshire on how to compete with Amazon
Sir Ian Cheshire describes how retailers need to think differently to win the eCommerce race and compete with Amazon by providing something it can’t – retail experience. Debenhams chairman and...
View ArticlePhotobox calls for more fulfilment innovation
Photobox calls on the delivery industry to provide more solutions to meet the demanding needs of consumers. Quinten Francken-Bosman, shipping and procurement director at Photobox Group, took to the...
View ArticleH&M profits fall as it admits digital mistakes
H&M admits to making “mistakes” which have slowed down the company’s digital transformation.H&M reported disappointing full-year financials as sales increased 4%, but profits tumbled. Profits...
View ArticleLidl introduces sommelier chatbot to Facebook
An artificial intelligence chatbot named Margot will guide Lidl customers to the right wine choiceLidl has launched a Facebook Messenger chatbot to advise customers on wine choices. Named Margot, it...
View ArticleEnter the Retail Systems Awards
The Retail Systems Awards is open for entries. Now in its 13th year, the Retail Systems Awards recognises technology excellence and innovation within the retail sector. Winning entries come from...
View ArticleThe Ikea effect: how Kamprad’s company changed the way we shop
Days after the death of Ikea’s founder, Cathrine Jansson-Boyd, reader in consumer psychology at Anglia Ruskin University, takes a look at how the retailer revolutionised the way customers shop. Ingvar...
View ArticleComment: Who wants to change the game?
Erin Brookes, head of retail at Alvarez & Marsal, takes a look at how retail has changed and what the industry needs to do to win in 2018.Last year was a rollercoaster year for the retail industry....
View ArticleHobbycraft adopts Progressive Web App for improved retail experience
Hobbycraft acknowledges need for retail speed with new Progressive Web AppHobbycraft mobile shoppers will see a simplified purchasing process with the retailer launching a Progressive Web App (PWA)....
View ArticleJD.com commits to bring more British brands to Chinese customers
British brands are to gain more sales in China thanks to a new trade deal signed by JD.com and the DIT.Chinese retailer JD.com has announced plans to sell £2 billion of UK goods to Chinese consumers in...
View ArticleSainsbury’s buys Nectar
Sainsbury’s is buying the Nectar loyalty scheme for £60 millionSainsbury’s has revealed its acquisition of the Nectar loyalty scheme business from Aimia for £60 million. The retailer announced it...
View ArticleComment: Mastering performance during the peak shopping season
Siobhán Géhin, MD at Kurt Salmon, part of Accenture Strategy, takes a look at how retailers can optimise sales during peak periods. The UK’s leading retailers have been busy reporting the results of...
View ArticleAmazon ends 2017 on high sales figures
Amazon ends its fourth quarter 2017 with strong sales figures as it makes strides in product development.Last year ended on a strong point for Amazon, as it announced a sales increase of 38% to $60.5...
View Article